System Outage

Incident Report for Documents

Resolved

This incident has been resolved.
Posted Sep 24, 2019 - 16:08 UTC

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Sep 24, 2019 - 16:05 UTC

Update

We are continuing to investigate this issue.
Posted Sep 24, 2019 - 15:37 UTC

Investigating

We are currently investigating an issue that is preventing users from accessing WebMerge services.
Posted Sep 24, 2019 - 15:19 UTC
This incident affected: API & Document Generation and Website & Management Portal.
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