System Outage

Incident Report for Documents

Resolved

This incident has been resolved.

Posted Sep 24, 2019 - 16:08 UTC

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Sep 24, 2019 - 16:05 UTC

Update

We are continuing to investigate this issue.

Posted Sep 24, 2019 - 15:37 UTC

Investigating

We are currently investigating an issue that is preventing users from accessing WebMerge services.

Posted Sep 24, 2019 - 15:19 UTC

This incident affected: API & Document Generation and Website & Management Portal.