Degraded Document Generation and Website Responsiveness
Incident Report for Documents
Document generation and website performance have returned to normal levels. Thanks for your patience and understanding!
Posted Oct 15, 2020 - 17:55 UTC
A fix has been implemented and we are monitoring the results.
Posted Oct 15, 2020 - 17:34 UTC
The issue has been identified and a fix is being implemented.
Posted Oct 15, 2020 - 16:55 UTC
We are currently investigating the source of degraded performance in both document generation and general website responsiveness.
Posted Oct 15, 2020 - 16:41 UTC
This incident affected: API & Document Generation and Website & Management Portal.